Help
Support
Something broken, confusing, or out of line? Start here.
Report content or a user
If you see something that breaks our rules, report it. Reports go to a real person, not a queue nobody reads.
- Tap the three-dot button ••• in the top corner of any look in the feed.
- Choose Report. The look disappears from your feed straight away, and the person who posted it is muted for you.
- We review it. Content that breaks the rules is removed, and repeat offenders lose their accounts.
The same menu also offers Remove this vote (hides just that one look) and Less from this user (stops showing you their looks entirely). Both are private: the other person is never told, and nobody else's feed changes.
Common questions
Can I post without my name on it?
Yes. Turn on the anonymous option when you create a request. Voters then see only "[Anonymous]" and your first initial, with no photo. You can decide this separately for every look you post.
Who can see how I voted?
Anyone who can see the request can open its list of voters and see your name next to the choice you made. Aggregate results are always shown as percentages, but your individual vote is attributable. Vote accordingly.
How do I stop seeing someone?
Tap the three-dot button ••• on one of their looks and choose Less from this user. You can see and undo every mute in Settings, under Muted accounts.
I muted someone by reporting them. Can I undo that?
Yes, in Settings under Muted accounts. Un-muting brings their looks back to your feed but deliberately does not withdraw your report: a report is about everyone's safety, and stays with us for review.
How do I change the language?
Settings has an English / Hebrew switch. Hebrew includes full right-to-left layout.
I did not get a notification.
Check that notifications are enabled for Zeoze in your phone's system settings, then check the notification section inside the app. If both look right and it still does not work, email us with your phone model.
How do I delete my account?
Settings, then Advanced, then Delete profile. Full details and exactly what gets removed.
Can I get my data?
Yes. Email [email protected] and we will send you a copy of the personal data we hold about you within 30 days.
Still stuck?
Email [email protected]. For anything specifically about your data or this policy, [email protected] reaches the same people.